ARMA
We are full members of Association of Residential Managing Agents, who are the leading trade association for residential managing agents in England and Wales. We adhere to the ARMA Consumer Charter & Standards and the RICS Service Charge Residential Management Code, a bespoke set of professional standards aimed at consumer protection and best practice in all areas of residential long leasehold management. Anyone appointing an ARMA agent to manage their property can have peace of mind that they conform to high standards and are independently regulated.
The Property Ombudsman
We are members of the Property Ombudsman and follow the code of practice for both Lettings and Residential Leasehold Management. By adhering to an approved code, our business can demonstrate a higher level of customer service, customer protection and a robust customer complaints procedure.
Client Money Protect
We are members of Client Money Protect, providing our clients with the security that the money we hold on their behalf is fully protected. You can see our Client Money Protect Certificate here.